We're here to help
Questions about an order, a product or a delivery? Drop us a line — we reply within 24 hours.
Email us
support@delecora.comVisit us
Delecora Studio
Gurugram, Haryana
India
Response time
Within 24 hours
on weekdays
How can we help?
Tell us what's on your mind — order status, product questions, returns, or just saying hi.
Frequently asked questions
Still stuck? Send us a message above and we'll take it from there.
Orders are usually dispatched within 1–2 business days. Standard delivery takes approximately 4–6 business days across India. Delivery to certain remote locations may take slightly longer.
Shipping is completely free on all orders across India. There are no additional shipping charges at checkout.
We accept return requests within 7 days of delivery. Products must be unused, unworn, unwashed, and returned with their original tags and packaging intact. Once the returned product passes our quality check, the refund will be initiated and generally takes 5–7 business days to reflect.
We accept UPI payments, including Google Pay, PhonePe and Paytm, as well as credit and debit cards, including Visa, Mastercard and RuPay. Cash on Delivery is also available on eligible orders.
Yes, you can request a change or cancellation as long as your order has not been dispatched. Please contact us as soon as possible with your order number, and our team will assist you.